Not Quality Related
- I am unable to process the payment at the checkout
- I am not sure about the authenticity of a product I bought.
- CAN I USE MORE THAN ONE PROMOTION IN THE SAME ORDER?
- Difference between Eau de Toilette (EDT) and Eau de Parfum (EDP)
- HOW CAN I DELETE MY ACCOUNT?
- Why was my order cancelled?
- Do I have to return free gifts with my order's return?
- I want to buy fashion and apparel items
- Are your products authentic?
- CAN I MAKE CHANGES ON MY ACCOUNT?
- I don't have or I've lost the return label. What sholuld I do?
- Who is Jean Paul Gaultier?
- MY PACKAGE HAS BEEN LOST, WHAT CAN I DO?
- Undecided on which fragrance to buy: can you help me find a fragrance?
- I want information about fragrance scent and details about the type of fragrance
- I received an order with missing items. What should I do?
- I AM HAVING ISSUES ADDING THE PROMOTION CODE TO THE ORDER
- I MADE PURCHASE ON AMAZON AND I HAVE AN ISSUE. WHAT CAN I DO?
- i DIDN'T RECEIVE THE CONFIRMATION EMAIL FOR MY ORDER. WHAT TO DO?
- What is the price of your items?
- My order shows as Delivered but it wasn't delivered. What to do?
- Can you provide free samples and free items?
- MY ORDER COULDN'T BE DELIVERED - MISSED DELIVERY
- CAN I EDIT MY PERSONAL INFORMATION?
- CAN I EXCHANGE PRODUCTS?
- I LOST MY PASSWORD, HOW CAN I RESET IT?
- HOW TO CREATE AN ACCOUNT?
- HOW CAN I SUBSCRIBE OR UNSUBSCRIBE TO THE JEAN PAUL GAULTIER NEWSLETTER?
- HOW CAN I TAKE ADVANTAGE OF THE WELCOME OFFER?
- HOW DO I APPLY A PROMO CODE?