how do i return my order?

If you are not satisfied with your Jean Paul Gaultier purchase for any reason, you may return it within 7 days of receipt.

Please note that all items must be returned in their original packaging, unsealed, unused, and in perfect condition, with all tags attached to them. Items that do not qualify will not be reimbursed.

To begin a Jean Paul Gaultier return, please ask to be redirected to a Brand Ambassador, so they will be glad to process the request for you.